Agency basics
Short answers about what we do, who we work with, and how websites and campaigns fit together. For our full story, team, and timeline, use the About page in the main navigation.
What kind of agency is Wilken?
We are a tech-forward marketing partner based around website design, automations, and digital marketing. Read moreWho do you typically work with?
Founders, marketing leaders, and operations teams who need a reliable partner: from new sites and refreshes to automation workflows and ongoing digital marketing. Read moreDo you only build websites, or do you run campaigns too?
We do both. Read moreWhich services does Wilken offer?
Our core focus is website design, automations, and digital marketing. Read moreWhat is the VirtusNova partnership?
VirtusNova is our marketing partnership for clients who need broader reach or specialist support alongside Wilken. Read moreDo you work only in the DACH region?
We are built for Germany, Austria, and Switzerland: bilingual sites, local compliance awareness, and campaigns that respect how DACH audiences decide. Read moreClient experience
Your project
You always know who owns the work: a clear lead, a predictable rhythm, and direct communication, without disappearing behind ticket queues.
Who leads our project day to day?
You have a dedicated project lead who coordinates scope, timeline, and deliverables. Read moreHow do you communicate during a project?
We agree on a simple rhythm that fits your team, for example a weekly check-in, shared task visibility, and async updates. Read moreWhat do you need from us to get started?
Usually a short brief, access to existing assets (brand, analytics, hosting where relevant), and clarity on who can approve decisions. Read moreWhat happens in a discovery call?
We listen to your goals, constraints, and what is already in place. Read moreHow do revisions and approvals work?
We agree upfront how many review rounds fit the scope and who signs off at each stage. Read moreWhat happens after the project ends?
You receive handover documentation, access, and a clear picture of what we built. Read moreWebsites & automation
Most organisations need both over time. The right starting point depends on what is costing you the most today: credibility, throughput, or acquisition.
Should we rebuild our website or focus on automations?
If your site undermines trust or blocks conversions, fixing the website often comes first. Read moreHow do you approach automation without locking us into one tool?
We design around outcomes and data ownership first. Read moreWhat do timelines look like for a typical website project?
Timelines depend on scope, content readiness, and approvals. Read moreDo you build on WordPress or custom technology?
We choose the stack that fits maintainability and your team. Read moreCan you improve or migrate our existing website?
Yes. Read moreDo you offer maintenance after launch?
We can stay on for updates, monitoring, and small improvements so your site and automations stay reliable. Retainers are scoped to what you actually need, not open-ended hours with no plan. Read moreWho writes the website content?
You can supply final copy, rough drafts, or interview notes. Read moreHow do you handle performance and accessibility?
They are part of quality, not a late checklist. Read moreCan you connect forms, CRM, and our existing tools?
Yes. Read moreWhat are good first automation projects?
Strong starters include lead handoffs, onboarding sequences, report generation, and syncing data between tools your team already uses daily. Read moreCan you build bilingual websites for DACH and international visitors?
Yes. Read moreDo you manage hosting and domains?
We advise on hosting that fits your stack and compliance needs, and we can coordinate setup, staging, SSL, and go-live. Read moreDigital marketing
Practical answers on channels, creative, budgets, and what to measure so marketing stays accountable, not guesswork.
How do you plan campaigns we can measure?
We start from your goal (leads, sales, sign-ups) and work backward: audience, offer, channel mix, tracking, and a simple reporting rhythm. Read moreDo you run paid ads, organic content, or both?
Both, depending on your market and timeline. Paid can validate offers quickly; organic and email build trust over time. We recommend a mix that matches your budget and how fast you need results. Read moreCan you take over marketing after our new site launches?
Yes. Many clients keep us on for ongoing campaigns, landing pages, and iteration once the site is live. We align tracking and messaging with what we built so performance improves instead of resetting. Read moreWhat budget should we plan for digital marketing?
It depends on your market, goals, and how fast you need traction. Read moreDo you manage social media as part of digital marketing?
We can plan and run social content where it supports your funnel, not as posting for its own sake. Read moreHow often will we review campaign results?
We agree a cadence that matches your sales cycle: often monthly for steady campaigns, more often during launches or tests. Read moreDo you handle SEO and content marketing?
We focus on foundations that support search and AI visibility: clear structure, helpful pages, technical basics, and content that answers real buyer questions. Read moreCan you run email marketing and newsletters?
Yes. Read moreDo you build landing pages for campaigns?
We design and ship focused landing pages for ads, events, or offers, aligned with your main site so tracking and brand stay consistent. Read moreWho produces creative for paid campaigns?
We can brief, art-direct, and adapt assets for search, social, and display, or work with your in-house or partner designers. Read moreWhat is database marketing in your offer?
We help you use customer and prospect data responsibly: segmentation, personalised outreach, and clean handoffs between marketing and sales. Read moreCan print marketing work with our digital campaigns?
Yes. Read moreTrends & insights
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